Get Your Questions Answered
We want you to have the best 3D experience with your 3D-Bee™
Look through our frequently asked questions to see if you can't find the answer that you're looking for.
- What can I watch in 3D with the 3D-Bee?
- How does the 3D-Bee work?
- Where can I buy a 3D-Bee?
- Do I need to wear glasses with the 3D-Bee?
- Do you sell 3D glasses?
- Do I have to watch everything in 3D?
- Why is the 3D-Bee priced as it is?
- Will the 3D-Bee work with my 3D TV or projector?
- Will the 3D-Bee work on my 2D TV or projector?
- Will the 3D-Bee work in Europe and Australia?
- How do I connect my devices and TV to the 3D-Bee?
- Can I use the 3D-Bee with my HD 3D TV set and/or 60" plasma 3D TV?
- Do I need a 3D-Bee if I already have a 3D TV?
- If you come out with an improved 3D-Bee in the future will there be any kind of firmware upgrade for what I'm buying now?
- What kinds of devices work with the 3D-Bee?
- Does the box only work with motion video?
- How much delay does the box cause in conversion?
- Does it convert old 2D cartoons into 3D?
- Do you ship internationally?
- Can I use a 3D-Bee as part of my commercial 3D conversion business or for TV broadcast?
My question is not listed here.
Please fill out this form with any questions that you still have and we will get back to you.
What can I watch in 3D with the 3D-Bee?
Watch everything in 3D that you can connect to it with an HDMI cable. The 3D-Bee takes all of your 2D movies, games, cable/satellite TV, etc. and turns it into full color, full resolution 3D on the fly in real-time. This means that your favorite 2D movies that you own are now in 3D when using the 3D-Bee, as is your favorite TV shows, all your video games from every system and anything else you put on your TV is now in 3D! Do you have a Netflix subscription? All of those movies are now in 3D thanks to the 3D-Bee. Connect your computer to watch Hulu, YouTube and other internet videos in 3D! Old black and white movies are converted just as well as color movies. Low resolution movies and high res movies all convert to beautiful 3D. The 3D-Bee also converts images up to 1080p without downsizing the resolution, which means that every image is the sharpest, most colorful that you can see.
How does the 3D-Bee work?
Believe it or not the 3D-Bee works just like your eyes do! If you cover one eye and look across a room or down a hall your brain only gets one 2D image (because it only has one eye giving it information). Yet even with that limitation your brain has no problem telling you that there's a chair in front of that table, in front of that person, in front of that window in the wall. The 3D-Bee uses the exact same cues that your eye and brain use, but it uses far more of those cues than other devices on the market, which is what allows the quality of our 3D to be so much better than the competition. Still not sure how our projector outshines the competition, read more here.
Where can I buy a 3D-Bee?
You can purchase your 3D-Bee from our website with full warranty here on our website. We advise against buying 3D-Bee products as resales on sites like eBay as they are not under warranty and can not be returned in the event that the product does not work to specifications.
Do I need to wear glasses with the 3D-Bee?
The 3D-Bee does not require you to wear glasses. Your 3D TV or 3D projector does however require some method to fool your eyes. What the 3D-Bee does is to convert the 2D image into 3D. Your TV takes the 3D feed that the 3D-Bee creates and overlaps two images to produce depth.
Do you sell 3D glasses?
No. Since every TV and projector brand may use different glasses, we do not sell them. You can buy additional glasses for your TV from the TV manufacturer, from your local home theater retailer or from a few companies that make 3rd party glasses for certain brands of TVs.
Do I have to watch everything in 3D?
Nope. The 3D-Bee can turn off the conversion process, allowing you to watch whatever you like in 2D if you wish. That mode is also useful if you want to watch a movie that you purchased in a 3D format. The 2D/BP (Bypass) mode will tell your 3D-Bee that you want to watch the specified input feed unconverted.
Why is the 3D-Bee priced as it is?
Some people have commented that the 3D-Bee 2D to 3D converters are priced high. This is a relative statement. With a one-time purchase of the 3D-Bee, you save on buying all your favorite movies again in 3D format (which can be upwards of $30-$40) as well as saving on any monthly 3D channel subscriptions you're paying. The other point to note is that even if you wanted to just purchase movies in 3D format, your options are extremely limited as not many movies are available for home purchase in 3D format. With the 3D-Bee you can watch all 2D content and its a one time price. So, relatively speaking, with all the 2D content that you can convert with the 3D-Bee, it is priced extremely low in comparison to what you pay for other 3D content.
Will the 3D-Bee work with my 3D TV or projector?
Check your 3D TV's or 3D-ready projector's specs against ours to see if your 3D viewing device is compatible. Most likely it is.
Will the 3D-Bee work on my 2D TV or projector?
No. You need a 3D viewing device to view the 3D feed that the 3D-Bee converts from the 2D source. A 3D viewing device is commonly a 3D TV or 3D-ready projector. It will also work on 3D computer screens. The 3D-Bee Professional is unique from this in that it uses two 2D projectors with polarizing filters to create the 3D viewing device.
Will the 3D-Bee work in Europe and Australia?
Yes. We currently have many customers operating the 3D-Bee in these geographies. The 3D-Bee power supply is a 5V DC jack, AC adapter 100-240V, 50/60 Hz.
How do I connect my devices and TV to the 3D-Bee?
Can I use the 3D-Bee with my HD 3D TV set and/or 60" plasma 3D TV?
Yes, as long as your TV is 3D capable or 3D-ready and matches out input/output specs, then you can use the 3D-Bee with it.
Why do I need a 3D-Bee if I already have a 3D TV?
Having a 3D TV doesn't automatically make things 3D. If you watch your favorite TV show on a 3D TV it will still be in 2D, just as though you were watching it on a 2D TV. Some 3D TVs have a built-in converter (read how the 3D-Bee is better), but the quality is poor, especially when compared to the 3D Bee converter. Without some form of conversion, everything looks the same on a 3D TV as it does on a 2D TV unless the input to the TV is in a 3D format that the TV accepts.
If you come out with an improved 3D-Bee in the future will there be any kind of firmware upgrade for what I'm buying now?
The 3D-Bee is purely hardware. Therefore we don't have any self-upgrading options and don't have an upgrade program in place today or in planning.
What kinds of devices work with 3D-Bee?
Any device that has an HDMI output and sends an image to your TV will work with the 3D-Bee. When we're showing the box to folks we like to show people how great movies look, as well as sports and video games. If your digital camcorder has an HDMI (or mini HDMI, but you'll need an adaptor) port then try hooking up the camera to the box; it's wild to wave to yourself real-time in 3D. Not only that, but it's really interesting to see still photos from your computer or media device in full 3D using the 3D-Bee. If you connect your computer, don't forget to go look at online videos in 3D, watch your screensaver and play music with a music visualizer. All of those work great with the 3D-Bee, too.
Does the box only work with motion video?
No. The 3D-Bee does an amazing job with still photos, with video games, with live output from a video camera and more. Any device that throws any image on your TV screen through an HDMI cable is a perfectly good device (and image!) to use with the 3D-Bee.
How much delay does the box cause in conversion?
Approximately 1/60th of a second, or just a single frame on your TV. In fact, it's so fast that even when you have two TVs sitting next to each other, one TV showing the original 2D input and one running the 3D from the 3D Bee converter you can't tell the difference. You'll never notice any difference even in cases where small delays can make a huge difference, like in video games. There is no visible delay.
Does it convert old 2D cartoons into 3D?
Any modern style cartoons done with 3D modeling where character and objects are shaded or 3D-modeled will render in 3D. Older style cartoons like the original 101 Dalmations or old Mickey Mouse cartoons will render as flat surfaces but the will render raised from the background.
Do you ship internationally?
Yes we do! We have many international customers. Depending on the country you are in, you can possibly order it straight from our website, or otherwise you'll need to contact us directly to get that set up for you.
Can I use a 3D-Bee as part of my commercial 3D conversion business or for TV broadcast?
The license and warranty that come with the 3D-Bee as a general consumer sale does not support commercial conversion or broadcast. We do however offer these licenses on an independent basis and can help you get set up if you contact us directly.